If you are experiencing the above then your ring pro may have disconnected itself from your wifi network.
Ring motion alerts stopped working.
Make sure your notifications are enabled in the ring app.
If your device is functioning properly a new event will appear in your activity log.
Ensure the switches for both ring alerts and motion alerts are toggled on they ll both be blue.
You can adjust this through the alexa app on your mobile device.
Notification settings have to be set individually for different devices.
Tap on motion settings.
Notification settings are specific to each mobile device connected to ring not your actual ring doorbell or stick up cam.
Then follow the prompts to save the change.
To adjust the sensitivity of the ring s motion detection start by opening up the ring app on your phone and tapping on your ring doorbell at the top of the screen.
You don t get any alerts in the ring app.
Check this by pressing the doorbell button or triggering a motion alert.
Go to the device you want to check and make sure the buttons for both ring alerts and motion alerts are set to the blue on position.
If you have multiple echo devices all of the devices will make the announcement.
Notification settings are specific to the device connected to ring not your actual ring.
In the ring app go to your device settings and make sure the switches for both ring alerts and motion alerts are set to the blue on position.
As of yesterday morning it has stopped recording or alerting me to any motion triggered events.
What do i do.
When you push the button on your ring it emits a sound.
Select zones and ranges.
First make sure your notifications are enabled.
For ring doorbells and cameras.
My motion zones are active but i am not receiving any alerts.
I can still access live view and a recording is generated any time that i do so.
Go to your device settings in the ring app and make sure the buttons for both ring notifications and motion notifications are set to the blue on position.
Open the ring app and navigate to the device health menu.
Even if your wi fi network is functioning normally your ring device could be running into problems connecting.
When a motion alert is triggered on your ring device your amazon echo will flash yellow send an audible chime and announce that someone is at the front door or back door side yard etc.
Depending on what you ve named your ring device note.
First make sure your notifications are enabled.
The ring app doesn t show any events being captured.
Doorbell or stick up cam.
I have had my ring doorbell 2 installed and working since november 2018.
To re enable a motion go to the motion settings and tap on a zone to activate it again.
If an event doesn t appear your ring device has most likely been disconnected from your wifi network.
Follow the prompts in the ring app to save the setting.
Try restarting your router to reconnect to your wifi network.
For example if you activate notifications on your phone they will not be automatically activated on your tablet.
Prior to this it has worked fine in this regard.
Check your ring app settings.
